Cancellation Policy

To cancel your subscription, log into your account. You are then directed to the "Subscriptions" tab. 

Under your current subscription information select "Cancel"   

If that didn’t work, please try the steps below: 

  1. You can cancel your subscription with us by first creating an account and then logging in to cancel. Almost always, customers checkout as "guests" rather than creating an account.

You can create an account using this link:

  1. Please use the email you receive Lussuro notifications to. 
  2. Once logged in, select  "Cancel" and input the reason to complete your cancellation.


Please note: an email will be sent to verify you have canceled your subscription and if you do not receive an email, you did not cancel. Additionally, all cancel requests received after midnight Central time on the 14th will apply to the following month. Canceling after this time will not stop the current month from renewing or cancel a processed order.